Succulents Delivery Information

We offer shipping Australia-wide. Please note that quarantine restrictions apply to NT, WA & TAS for live plants, soil, living matter & wooden products. For NT, WA & TAS, live succulents will be substituted with artificial ones.

Express Post is not same/next day dispatch or delivery. Once dispatched, delivery generally takes 1-3 business days to metro areas.

Regular Post is expected to take 2-5 business days for delivery once dispatched. 

Order Fulfillment Time

All postal orders are fulfilled and dispatched within 4 days of order placement for both Regular Post and Express Post.

Australia Post - Shipping Information

• For large orders, the shipping rate will be calculated during the checkout process.
• Express Post does not guarantee faster dispatch or same-day/next-day delivery.
• No dispatches or deliveries will take place on public holidays.
• We do not offer pickups from our warehouse

*Australia Post can leave packages in a safe place at the shipping address if the recipient isn't there. If there's no safe spot, the package will be taken to the local post office for the recipient to collect. It's the recipient's responsibility to collect the package as soon as possible to keep the contents in good condition.

*Make sure your shipping address is accurate. It can't be changed once the item is sent. If Australia Post can't deliver because of an incorrect address, they'll send the item back to the sender. We can't give refunds or arrange a new delivery if the wrong shipping address is provided.

*Once we hand the parcel over to Australia Post, our responsibility ends. We are not responsible for lost, stolen, or redirected parcels and cannot provide reimbursement.

*Damage during transit, including that caused by delays or mishandling by Australia Post, is beyond our control, and we cannot be held responsible for such issues. In the event of your plants arriving a bit weak or limpy, possibly due to heat or prolonged transit times, please allow them some time to recover. Plants needs drained soil, a little water and some filtered sun. While some plants may handle transit better than others, a bit of care should help them bounce back effectively.

*Every parcel will come with a tracking number, and you will receive tracking updates via email or SMS once your order is dispatched. If you haven't received tracking information within 2-3 days of your order being fulfilled, please reach out to us.