Dried and Artificial Flowers Shipping and Delivery

Same/Next Day Delivery via courier service is available only in Sydney NSW. If your postcode is eligible, during checkout, the "Local Delivery" shipping method will be visible, with the shipping cost calculated from the delivery postcode.

 

TURN AROUND TIMES 

In-Stock Items: 1–2 business days for dispatch

Custom Orders, Favourites, Remakes & Installs: Up to 7 business days for dispatch

Custom Mirrors: 1–3 weeks for dispatch

 

We use Australia Post as our preferred courier service.

Estimated delivery times are calculated from the day after your order is dispatched:

Standard Road Freight (2–6 Days)

Destination Estimated Delivery Time
Adelaide 3–6 Days
Brisbane 3–6 Days
Canberra 3–6 Days
Hobart 3–6 Days
Perth 3–6 Days
Cairns 3–6 Days
Gold Coast 3–6 Days
Launceston 3–6 Days

Standard Road Freight (2–4 Days)

Destination Estimated Delivery Time
Sydney 2–4 Days
Melbourne 2–4 Days

Regional & Longer Road Freight (7–9 Days)

Destination Estimated Delivery Time
Darwin 7–9 Days
Newcastle 7–9 Days
Rockhampton 7–9 Days
Townsville 7–9 Days
Wollongong 7–9 Days
VIC Regional 7–9 Days
SA Regional 7–9 Days
QLD Regional 7–9 Days
WA Regional 7–9 Days
NSW Regional 7–9 Days

 

International Shipping:

America: $80 AUD per arrangement or for stems up to $300

Europe: $80 AUD per arrangement or for stems up to $300

Singapore: $80 AUD per arrangement or for stems up to $300

New Zealand: $30 AUD per arrangement or for stems up to $300

*If your Country isn’t available in checkout, please let us know and we will add it for you. 

Delivery and Damages

Rest assured, we take the utmost care in packing your items and mark parcels as fragile when appropriate. However, delicate flowers may naturally be shed during transit - this usually will not affect the piece's overall look. 

We are not responsible and will not pay for or refund any loss, damages, parcels delivered outside of suggested timeframes by the Courier or expenses incurred during transit with the courier service.

However, in the rare occasion your parcel does arrive damaged, please get in touch with us via email immediately (we will not accept claims later than two days from the delivery date) with an image of the damaged box with the address label visible & the damaged item ( in 1 photo) Please note you may be asked to return the items to us for inspection and it may be required you return the item before any refunds or replacements are sent out. We will forward an insurance claim on your behalf to the shipping company. This does not guarantee their outcome will be a refund. We will not refund you if they reject your damage claim. However, we will offer alternative solutions to ensure your piece meets our standards and that you are happy with your purchase.

It's important to note that we do not offer refunds or exchanges for a change of mind. We also will not refund/exchange an order that you received in good condition at a later date due to not following aftercare/mishandling the item. Please ensure you read the sizing & listings correctly before purchasing. By placing your order, you have acknowledged and accepted these terms.

Due to the size of the mirrors, installs & shipping size allowance, you may receive your mirror & flowers separately.