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The Secret Garden

The Secret Garden

Regular price $90.00 USD
Regular price Sale price $90.00 USD
Sale Sold out
Tax included. Shipping calculated at checkout.

A DREAMY GARDEN-LIKE This dreamy flower box is straight out of a picture-book garden. There is nothing better than a gift, carefully created by an expert, which requires little maintenance.


Bring the secret garden in your home. With our online delivery, show your love perfectly with our arrangements to loved ones matching any occasion, whether you're celebrating a birthday, anniversary, or simply want to brighten someone's day, the secret garden arrangement can do it for you!

At Officeflower, we are always striving to create exceptional seasonal flower arrangements. We select only the best and freshest flowers in season and have a variety of options to satisfy your tastes, from stunning autumnal colours through to vibrant mixed bouquets.  

 

 

Note: Flowers are subject to seasonal availability. In the event that any of the flowers are unavailable, the florist will substitute with a similar flower in the same shape, style and colour.

 

Delivery Information - FAQ

What are the delivery times?

We deliver 7 days a week. Our local delivery run starts at 9AM, with our last delivery run at 6PM. If it is imperative your flowers arrive at a specific time, please aim to provide as much notice as possible and clearly state your requirements in the SPECIAL INSTRUCTIONS box online, and we will do our best to accommodate your needs.

 

Deliveries Charges 

Delivery charges will vary between $9.99 and $24.99 

 

CAN I ORDER FLOWERS IN ADVANCE? 

Yes of course! Please select your desired delivery date and leave the rest to us. Our friendly and reliable delivery team will keep track of your order, so it arrives on time.

 

CAN I SEND A CARD AND PERSONALISED MESSAGE WITH MY ORDER?

Yes, you most certainly can. You will be able to add a personalised message (with no limitation on the number of characters) to go alongside your order.

 

WHAT IS YOUR FRESHNESS GUARANTEE? 

We understand the importance of a happy customer. To ensure that special someone gets the most out of their blooms, we guarantee to use the freshest available seasonal blooms and quality products in all our bouquets and flower arrangements.

On average, most cut flowers should last between 4 and 7 days. However, if you are unsatisfied with your flowers after following our simple care instructions, please get in touch with us within 24 hours of receiving the flowers so our Customer Care Team can take them to our Head Florist for assessment.

 

 

I have placed an order but I haven't received a confirmation email, What should I do? 


Please check your spam folder since the confirmation email might be mistaken as junk mail and end up in there. If you haven't received an order confirmation email, it is likely the result of one or two things: Your order was never actually placed and processed or you have entered an incorrect email address with your order. You can reach us via e-mail at Support@officeflower.com.au 
 

What day will my order arrive?


Your order will arrive on the delivery date you specify when placing an order providing there are no delivery problems such as an incorrect address, there is no one available to accept delivery, or there is no where safe to leave the delivery.


What delivery method do you use?


We use specialist couriers for all our deliveries with experience delivering delicate items like flowers. Each delivery is hand delivered to your recipients door or place of business or left out of public view if it is determined safe and reasonable to do so by the driver.


How can I ensure my order is successfully delivered?


As much relevant information as possible is the best way to ensure prompt delivery. Flat numbers, business name if applicable, ward/room number for hospital deliveries etc. are all very useful for our couriers. There is a 'special delivery instructions' field on checkout that you can use for any extra delivery information that you think may be relevant, for example: 'main entrance is at back door, watch out for the dog!, please call (phone number) if any problems'.
If you are sending flowers to a hospital, it's good to be aware that some hospitals may not accept flowers to ICU/Emergency wards and many hospitals have a short supply of vases for patients.


Do you deliver on Saturdays or Sundays?


Yes, Simply place your order before 6 AM on Saturday for the weekend delivery.

 
Can you deliver to flats and apartments?


Certainly can! but to ensure prompt delivery please provide as much information as possible, including anything you may think is relevant, such as the flat number, the recipients phone number or instructions to leave with neighbor if applicable etc. Extra details will allow the couriers to promptly deliver your gift and sort out any issues that may arise as well as organise redelivery if necessary. 

Caring For Your Flower Box

To keep your flower bloom box looking fresh for a longer period of time, keep your flowers in a cool, dry, and out of direct sunlight and heat.

Your flower box comes with a foam insert soaked in water. When the foam starts to dry, you simply spray water and add small amounts of water between the arrangement.

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ADD A LITTLE SOMETHING EXTRA?

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Why not make your gift a little more special? 

Make it extra special, create your own message on the box or pick one of our personalisation. Here are some personalisation ideas: Business Name, Someone’s Name, Couples Name, Newborn Name and Date of birth, Birthdays Wishes, Bride To Be, Will you be my bridesmaid?, Will you Marry Me? or anything you want

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